Social Software and Knowledge Management

/Social Software and Knowledge Management

Knowledge Management 2.0 – Wall Street Journal Reports Progress

Circles_2 Last Tuesday the Wall Street Journal had an article titled Offices Co-Opt Consumer Web Tools Like ‘Wikis’ and Social Networking, that provided more anecdotal evidence that […]

By |September 18th, 2006|Internet and Technology, Posts, Social Software and Knowledge Management|

Leveraging Social Software for Expert Finder Solution

Since the mid-90’s, KM companies have been trying to solve the “expert finder” problem, that is, finding the experts within your organization for a given topic or problem.

While finding the internal expert is critical for all large companies, it’s most acute at large consulting firms and investment banks.

There have been various KM attempts to solve […]

Free Information!

Deloitte_cover Eiu_cover Two interesting free reports were recently published and […]

By |May 9th, 2006|Posts, Social Software and Knowledge Management|

You Are What You Publish

Everyone once in a while I get a “Trask Radio” moment – a couple of unrelated thoughts come together into, well, something.

Workinggirl If you have kids in high […]

By |May 4th, 2006|Posts, Social Software and Knowledge Management|

Knowledge Management via Topix

Topix_logo4 I recently discovered that there’s a Topix category for Knowledge Management. There I found this Dave Pollard post called The Promise of Knowledge Management, which makes for interesting reading.

By |May 1st, 2006|Posts, Social Software and Knowledge Management|

More On The Social Software Adoption Challenge

I was doing a little searching/reading on the social software adoption issue.  How do you get employees to try the tools, find immediate value and then participate continuously?  I came across two related Forrester reports by Senior Analyst Matthew BrownHow To Drive Portal Adoption (10 Feb 2006) and Too Much […]

By |April 27th, 2006|Posts, Social Software and Knowledge Management|

Personal(?) Knowledge Management

Despite my running feud with the SIIA, I attended today’s Brown Bag Lunch entitled Personal Knowledge Management: Building Actionable Content from Collaborative Publishing. Well-moderated by John Blossom […]

By |April 19th, 2006|Posts, Social Software and Knowledge Management|

You’re Using What?

Yesterday an acquaintance who works at a financial institution called me to comment on my Knowledge Management 2.0 blog post. He said a small group at his firm had stumbled upon one of the new Web 2.0 collaboration tools and started using it to compare notes on companies in the industry they cover. […]

By |April 18th, 2006|Posts, Social Software and Knowledge Management|

Knowledge Management 2.0

Fred has a post on the Union Square Ventures website/blog called Taking Web Services to the Office. There he links to 1) a post by Nicholas Carr called Is Web 2.0 Enterprise Ready? and 2) an article in the MIT Sloan Management Review by Andrew McAfee titled Enterprise 2.0: […]

By |April 14th, 2006|Posts, Social Software and Knowledge Management|

Social Software: The Rebirth of Knowledge Management

Even during its heyday during the late 1990’s, knowledge management software received a lot of criticism.  Huge upfront expenses, the ongoing need for expensive domain experts and an extremely hard to quantify ROI doomed most of these initiatives from the start.  That being said, the goals of knowledge management – […]

By |March 1st, 2006|Posts, Social Software and Knowledge Management|